Shipping and Returns Policy

These are the shipping rates and return policy.

If you have any questions, please contact us.

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Shipping Rates

We provide Free Shipping Worldwide. We normally ship out your orders within 3 business days. It takes around 3-20 business days to be delivered, depending on different countries. If you have special shipping time for your urgent orders, Please contact us for other faster shipping methods, with extra shipping cost.

-United States

-We estimate you will receive your order within 6-8 business days after departure;

-UK

-We estimate you will receive your order within 3-8 business days after departure;

-Germany

-We estimate you will receive your order within 6-8 business days after departure;

-France

-We estimate you will receive your order within 6-8 business days after departure;

-Canada

-We estimate you will receive your order within 10-15 business days after departure;

-Australia

-We estimate you will receive your order within 8-10 business days after departure;

-International

-We estimate you will receive your order within 3-20 business days after departure;

-Shipping time may vary at the customs but we will try our best to ship as quickly as possible;

-Please make sure all your shipping details are correct;

Return Policy

We accept regular returns and exchanges within 30 days of the order delivery date. Customer is responsible for return shipping fee. We apologize for any inconvenience.

Please email [email protected] with your order number that is eligible for return/exchange for authorization. All returns and exchanges must be processed by us before sending merchandise back. Please note that we do not cover international shipping cost for return/exchange. You are responsible for your own return process and fees might incur during the process. Once we have received the returned item we will issue you a refund.

Merchandise must be returned in its original condition. Merchandise returned damaged may be rejected. For returns received within 30 days of delivery, we’ll credit your original form of payment.

Exchange Policy

If you’re not happy with anything about your order with us, we want to make it right! Drop us an email at [email protected] within 30 days of getting your goodies, letting us know you need to return or exchange something. Our customer support team will be glad to help you figure out a solution within 2-3 business days. Please note that we do not cover shipping fees for international returns/exchanges. We apologize for any inconvenience.

Need help?

Contact us at [email protected] for questions related to refunds and returns.